BlueApp for Jira

Optimize Your Incident Response Workflow with the BlueApp for Jira

Vendor:
Atlassian
Product(s):
  • Jira Service Desk
  • Jira Software
Category:
  • Ticketing
Functions:
  • Response

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 BlueApps extend USM Anywhere’s threat detection and orchestration capabilities to other security tools at no additional cost.
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With the BlueApp™ for Jira, you can open and track Jira issues directly from AlienVault® USM Anywhere™, making it easy, fast, and efficient to monitor the lifecycle of your incident response activities, even across multiple security and IT teams.

From any alarm, event, or vulnerability detected in USM Anywhere, you can create a new Jira issue that captures the relevant threat data needed for effective response, saving you time and effort. You can also automate the creation of new Jira issues in response to threats detected in USM Anywhere to further reduce the time between detection and resolution.

  • Accelerate time to resolution (TTR) with a simple, fast, and automated way to capture and trigger incident response activities in Jira.
  • Align security and IT teams around your incident response plan using your existing Jira IT deployment.
  • Monitor the full threat lifecycle—from threat detection to resolution—in a single pane of glass.

How It Works

  1. The BlueApp for Jira is available out of the box with USM Anywhere. To connect the app, simply enter your Jira instance name, username, and password in USM Anywhere. The app supports any cloud deployment of Jira Service Desk or Jira Software.
  2. From any alarm, event, or vulnerability in USM Anywhere, you can create a new Jira issue that includes the relevant threat data needed for fast, effective response.
  3. You can also automate this process by defining an orchestration rule in USM Anywhere to open Jira issues automatically based on specific conditions.
  4. You can track the progress of all Jira issues you create within USM Anywhere, giving you complete visibility of every threat, from detection to resolution

Ready to get started? See detailed instructions here ›

Why You’ll Love the BlueApp for Jira

Reduce the time from threat detection to resolution

To mitigate the risk posed by the threats in your environment, speed matters. The BlueApp for Jira helps you to accelerate the time from detection to resolution by making it incredibly fast, easy, and even automatic to kick off your incident response process to any vulnerability, alarm, or security event raised in USM Anywhere.

Monitor the full threat lifecycle in one pane of glass

For a strong security posture, you must ensure that the threats and vulnerabilities detected in your environment are being addressed completely and in a timely manner. With the BlueApp for Jira, USM Anywhere gives you complete visibility of the threat lifecycle, from threat detection to containment to final resolution, all in a single pane of glass.

Streamline your ticketing workflow

Resolving security-related vulnerabilities and incidents often requires alignment across security and IT teams, which can be difficult if you’re dealing with multiple communications paths and incident responses processes that are complex to integrate, redundant, or siloed by product. With the BlueApp for Jira, you can seamlessly integrate your incident response activities with your existing Jira ticketing workflows, saving time and avoiding ticketing chaos.

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