Configuring the AlienApp for ConnectWise

Role Availability Read-Only Investigator Analyst Manager

When the AlienApp for ConnectWise is enabled and connected to your ConnectWise Manage environment, USM Anywhere sends data to automatically generate new service tickets from alarms and vulnerabilities and synchronize assets with the Configurations catalog. See AlienApp for ConnectWise Actions for more information about these AlienApp for ConnectWise response actions.

Important: Before you configure the AlienApp for ConnectWise, make sure to review the requirements.

A configured connection also provides a user interface (UI) integration, so that you can access USM Anywhere directly from your ConnectWise Manage console. See USM Anywhere and ConnectWise Manage UI Integration for more information about this feature.

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