With a successful connection to your ConnectWise environment, the AlienApp for ConnectWise supports a user interface (UI) integration to launch the USM Anywhere console directly from the ConnectWise Manage UI. As a Managed Service Provider using ConnectWise Manage, you can easily launch each instance when you have more than one USM Anywhere instance deployed for your end customers.
To access a USM Anywhere console from ConnectWise Manage
- In ConnectWise Manage, select Service Desk to expand the menu.
- Scroll to the bottom of the Service Desk items and select the connected USM Anywhere instance.
Enter a username and password for the USM Anywhere instance and click Login.
The ConnectWise Manage UI loads the USM Anywhere console in the context page.
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