From USM Anywhere, you can send an alarm or event notification to a Slack channel to alert team members. This facilitates communication and collaboration within the same messaging tool that your organization uses for incident responseIncident response is a business process or plan dictating how an organization handles security incidents such as a security breach or attack.. When you have this integration configured in USM Anywhere, you can create orchestration rules to automatically send these notifications when an eventAny traffic or data exchange detected by AT&T Cybersecurity products through a sensor, or through external devices such as a firewall. or alarmAlarms provide notification of an event or sequence of events that require attention or investigation. matches the rule criteria.
See https://cybersecurity.att.com/pricing for more information about the features and support provided by each of the USM Anywhere editions.
Note: While the direct integration with USM Anywhere is the easiest and most straightforward way to send messages to your Slack team from USM Anywhere, you can use the Amazon Simple Notification Service (SNS) messaging service as an alternative.
In this case, you create the webhook in Slack and then set up the integration in the Lambda function that you created in Amazon Web Services (AWS) to support USM Anywhere messaging. See Sending Notifications Through Amazon SNSand Set Up a Slack Integration through Amazon SNS for more information.
Slack provides a mechanism to create incoming webhooks as a way to post messages from external sources into Slack. They make use of normal HTTP requests with a JSON payload, which includes the message and some additional options. You must first create this webhook for your Slack team to configure the integration with USM Anywhere.
Important: To add an incoming webhook for the Slack team, you must be the team owner or be a team member where the owner has granted the permission to install apps and custom integrations to all team members.
To create the incoming webhook for Slack
- Log in to your Slack team and go to https://api.slack.com/incoming-webhooks.
Review the information and click the Getting started with Incoming Webhooks link to open the page for a new configuration.
- Click the Create your Slack app button to create a Slack app if you don't have one already.
The Create a Slack App dialog box opens.
- Enter a name for the app.
- Choose a development slack workspace you want to use for USM Anywhere notifications.
- Click Create App.
The Basic Information page opens.
Click Incoming Webhooks.
- Click the off icon to activate the incoming webhooks.
- Choose the channel you want to use for USM Anywhere notifications.
- Click Request to Add New Webhook to send the request.
- When the request is approved, you can see the webhook URL.
- Copy the displayed Webhook URL.
If you do not already have a channel for this purpose, select the sign in to another workspace option. You can create a new channel, for example, as either a public or private channel and invite the appropriate team members.
This turns the icon on and displays it as green.
After you have generated and copied the incoming webhook for your Slack team, you can configure Slack connection in USM Anywhere. After this configuration is in place, any orchestration rules set up for Slack notification will send the triggered notification to the Slack team channel.
To configure the connection between USM Anywhere and the Slack channel
Create an orchestration rule to match new alarms or events and trigger a notification to the Slack channel. You can use an existing alarm or event with the desired characteristics to easily set the matching conditions for the rule.
To create an orchestration rule to trigger a Slack notification
- Go to Activity > Alarms or Activity > Events.
- Click the alarm or event to open the details.
Click Create Rule and select Create Notification Rule.
Enter the Rule Name and set the matching conditions you want for the rule.
The Create Rule dialog box displays property values for the selected alarm or event that you can use to specify the match conditions. See Notification Rules from the Orchestration Rules Page for more information.
- For Notification Method, select the Slack option.
Enter the Slack Alert Username.
The username must be a valid team member for the Slack channel.
At the bottom of the dialog box, set the rule condition parameters to specify the criteria for a matching alarm or event to trigger the rule.
- This section provides suggested property/value pairs from the selected alarm or event that you can use as conditions for the rule. Click the icon to delete the items that you do not want to include in the matching conditions. You can also add other conditions that are not suggested.
- If you create the rule from the Rules page, you must use the Add Condition and Add Group functions to define the property/value pairs that you want to use as conditions for the rule.
- At the bottom of the dialog box, click More to display the optional multiple occurrence and window-length parameters.
Select an operator and add one or more conditions to form the conditional expression. You can include a condition group to evaluate a subset of conditions. The Current Rule pane displays the constructed expression in standard syntax. The box displays a red border if the expression is syntactically invalid as currently specified. A valid expression is required to save the rule definition.
Select the operator used to determine the match for multiple conditions:
- AND: Match all conditions
- OR: Match any one condition
- AND NOT: Exclude items matching all conditions after the first
- OR NOT: Include all items that do not match any conditions after the first
Click Add Condition to add a condition. For each condition, specify the field name, evaluator, and value. If the evaluation returns true for the condition, it is a match.
Click Add Group to add a condition group. A new group includes a condition and its own operator used to match the conditions within the group. You can nest condition groups.Occurrences
Specify the number of event or alarm occurrences that produce a match on the conditional expression to trigger the rule. The default value is 1. You can enter the number of occurrences or use the arrow to scroll the value up or down.
USM Anywhere uses this in conjunction with the Length option to specify the number of occurrences within a time period that will trigger the rule. For example, you can define a rule to trigger for an unauthorized access attempt when a failed SSHProgram to securely log into another computer over a network, to execute commands in a remote machine, and to move files from one machine to another through Secure Copy (SCP). login occurs three times within a five-minute window.Length
Specify the length of the window to identify a match for multiple occurrences. Enter the number and choose a time unit value of seconds, minutes, or hours. This time period identifies the amount of time that transpires from the first occurrence to the last occurrence. If the number of occurrences is not met within this period, the rule does not trigger.
- Click Save Rule.
If you prefer to use Amazon SNS to forward notifications to your Slack channel, you can add the webhook that you created to the Lambda function in your AWS account.
Important: For this integration type, you do not add the Slack webhook in USM Anywhere. When you create the orchestration rule, you select the Amazon SNS notification method.
Before you can complete this integration, you must have an SNS topic and a Lambda function for USM Anywhere notifications set up in your AWS account (see Set Up an Amazon SNS Topic) and a Slack incoming webhook (see Create the Slack Webhook).
To integrate the Slack webhook with the USM Anywhere through Amazon SNS
- In the Lambda function code, paste this code and replace [INSERT_WEBHOOK_URL] with the Slack Webhook URL.
Use the default Role setting (Create a new role from templates) and specify the Role name as lambda_basic_execution.
- Expand the Advanced settings and set the Timeout to 10 seconds.
- Click Next.
- Click Create function.
To check the integration with Slack
- Go to your Lambda function, click Monitoring, and verify the Invocation Count graph data.
- Check your Slack channel for notifications.