Retrieve Unique Identifier Information

In some instances, you may need to find the Unique Identifier (UID) of an asset, alarm, or event for a support investigation ticket. Each asset, alarm, and event has its own UID locatied in the URL of the specific alarm.

  1. Go to Environment > Assets.
  2. Search or filter the results on the page to the locate the asset for which you need the UID.
  3. Click the next to the desired Asset Name to open the drop-down menu, and then click Full Details.

  4. In the URL for this page, you will see a string of characters at the end of the link. This string is the UID.

    An example of theUID location in the URL

  1. Go to Activity > Alarms.
  2. Search or filter the results on the page to the locate the alarm for which you need the UID.
  3. Click the desired alarm to bring up the alarm summary view.

  4. In the summary view click on the name of the alarm at the top of the page to open the full alarm details page.

  5. In the URL for this page, you will see a string of characters at the end of the link. This string is the UID.

    An example of theUID location in the URL

  1. Go to Activity > Events.
  2. Search or filter the results on the page to the locate the event for which you need the UID.
  3. Click the desired event to bring up the event summary view.

  4. In the summary view click on the name of the event at the top of the page to open the full event details page.

  5. In the URL for this page, you will see a string of characters at the end of the link. This string is the UID.

    An example of theUID location in the URL