BlueApp for ConnectWise Requirements

Before you can configure and use the BlueApp for ConnectWise, you must have the following requirements in place:

  • A ConnectWise Manage environment
  • A USM Anywhere instance with a USM Anywhere Sensor deployed in the customer's network
  • The company name used to access your ConnectWise environment
  • The company identification (ID) for the managed company (customer) defined in ConnectWise Manage to be associated with the USM Anywhere deployment
  • The member name defined in ConnectWise Manage that you will use for the integration with USM Anywhere, with all rights needed for service ticket creation and configuration update for the managed company
  • Rights to create API keys for the designated member account

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