Configuring the BlueApp for ConnectWise

Role Availability Read-Only Investigator Analyst Manager

When the BlueApp for ConnectWise is enabled and connected to your ConnectWise Manage environment, USM Anywhere sends data to automatically generate new service tickets from alarms and vulnerabilities and synchronize assets with the Configurations catalog. See BlueApp for ConnectWise Actions for more information about these BlueApp for ConnectWise response actions.

Important: Before you configure the BlueApp for ConnectWise, make sure to review the requirements.

A configured connection also provides a user interface (UI) integration, so that you can access USM Anywhere directly from your ConnectWise Manage console. See USM Anywhere and ConnectWise Manage UI Integration for more information about this feature.

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