USM Anywhere™

AlienApp for MobileIron Threat Defense Actions

The AlienApp for MobileIron Threat Defense provides a set of orchestration actions that you can use to identify and manage assets in your USM Anywhere environment. The following table lists the available actions from the AlienApp.

Actions for the AlienApp for MobileIron Threat Defense
Action Function
Create or assign a Device to a Device Group

Create or add an existing device to the MobileIron Device Group.

Click Associated User Details, Device Application List, or Device Compliance Status to see more details on the device.

Create or Assign a User to a User Group

Create or add an existing user to a User Group.

Click Associated User Groups to see details on the device's current group associations.

Assign a Policy to a Device Group

Assign a policy to the selected device group.

Click Device Details, Associated Device Groups, Associated Configurations, or Associated Policies to see more details related to the device.

Click Available Configurations or Available Policies to see a list of all configurations and policies available.

Click Associated Policies in the action window, and select a dynamically generated list of policies from the All Policies drop-down list.

Assign a Configuration to a Device or Device Group

Assign a user configuration to the selected device group.

Click Associated Configurations to see a list of the current configurations for the device.

Lock Device

Remotely lock a user's device.

Click Device Details, Device Application List, or Device Compliance Status to see more details on the device.

Unlock Device

Remotely unlock a user's device.

Click Device Details, Device Application List, or Device Compliance Status to see more details on the device.

Restart Device

Remotely restart a user's device.

Click Device Details, Device Application List, or Device Compliance Status to see more details on the device.

Click Device Details, Device Application List, or Device Compliance Status to see more details on the device.

Retire Device

Remotely retire a user's device.

Click Device Details, Device Application List, or Device Compliance Status to see more details on the device.

When you retire a device, all management features are removed. This also deletes documents, configurations, and profiles.

If the device is registered as a corporate-owned device, it reverts to factory default settings.

Wipe Device

Remotely wipe the contents of a user's device.

You can enter a message that will be displayed on the device before it is wiped. Once the device is wiped, it returns to factory default settings.

Change Password

Remotely issue a new password for a user's device.

The password must have at least 12 characters, including at least 1 special character, 1 uppercase character, 1 lowercase character, and 1 number.

Send Message

Send a message directly to a user.

You can choose to send a message either though the email registered to the phone, by push notification, or both.

Delete User Delete a user.

To view information about these actions in USM Anywhere

  1. In USM Anywhere, go to Data Sources > AlienApps.
  2. Click the Available Apps tab.
  3. Search for the AlienApp, and then click the tile.
  4. Click the Actions tab to display information for the supported actions.
  5. Click the History tab to display information about the executed orchestration actions.

Launch Actions from USM Anywhere

You can launch an action directly from alarms or events. If you want to apply an action to similar events that occur in the future, you can also create orchestration rules directly from the action applied to an alarm or event.

  1. Go to Activity > Alarms or Activity > Events.
  2. Click the alarm or event to open the details.
  3. Click Select Action.

  4. In the Select Action dialog box, select the MobileIron tile.

  5. For the App Action, select the action you want to launch.

  6. Enter the name of the category you want the IP address added to, if applicable.

  7. Click Run.

    After USM Anywhere initiates the action for an alarm or event, it displays a confirmation dialog box.

    If you want to create a rule to apply the action to similar items that occur in the future, click Create rule for similar alarms or Create rule for similar events and define the new rule. If not, click OK.